Business Terms of Service

• “API” means the Application Programming Interface provided by StructOCR to allow Client to integrate the Services into their own applications.
• “Credits” means the pre-paid units of value purchased by the Client to use the Services.
• “Customer Data” means the images, PDFs, or other document files uploaded by the Client to the Platform for processing.
• “Merchant of Record” means Paddle.com, the third-party reseller that handles billing, payment processing, and tax compliance for the Services.
• “Resultant Data” means the structured data (e.g., JSON) generated by the Services following the processing of Customer Data.

2.1 Provision of Services. StructOCR grants Client a non-exclusive, non-transferable, and revocable right to access the Services and API solely for Client’s internal business operations, subject to the purchase of Credits.

2.2 Pay-As-You-Go Model. The Services are provided on a pre-paid, "pay-as-you-go" basis.

• Consumption: Credits are deducted from the Client’s account balance based on the volume of processing (e.g., per page or per document) as specified in the current pricing documentation.
• Validity Period: Credits purchased by the Client are valid for a period of twenty-four (24) months from the date of purchase. Any Credits not utilized within this 24-month window will expire automatically and be removed from the account balance without refund.

2.3 API Usage. Client is responsible for maintaining the confidentiality of API keys. Any usage of the Services via Client’s API keys will be deemed authorized usage and will consume Credits accordingly.

3.1 Merchant of Record. All financial transactions are conducted via Paddle, our Merchant of Record. By purchasing Credits, you acknowledge that you are entering into a financial agreement with Paddle, and Paddle’s terms and conditions regarding payments and taxes apply.

3.2 Taxes. All fees are exclusive of applicable taxes. Paddle will calculate and collect any sales tax, VAT, or similar levies based on the Client’s jurisdiction at the time of checkout.

4.1 Privacy Policy. The collection and use of Personal Data in connection with the Services are governed by the StructOCR Privacy Policy, which is incorporated into these Terms by reference.

4.2 Transient Content Data. StructOCR implements a strict data minimization policy.

• 24-Hour Purge: Customer Data (the uploaded documents) is retained in our active buffers for a maximum of twenty-four (24) hours to facilitate technical support and error remediation. After 24 hours, Customer Data is permanently and irrecoverably deleted.
• Resultant Data: Client is responsible for retrieving and storing the Resultant Data (JSON) within the 24-hour window. 4.3 Ownership. Client retains all right, title, and interest in and to the Customer Data and the Resultant Data. StructOCR retains all rights to the Services, API, and underlying OCR technology.

Client shall not, and shall not permit any third party to:

• 1.Reverse engineer, decompile, or attempt to extract the source code or underlying algorithms of the Services.
• 2.Use the Services to train a competing machine learning or OCR model.
• 3.Bypass API rate limits or attempt to interfere with the integrity or security of the Platform.
• 4.Upload any data that contains Malicious Code or violates third-party intellectual property rights.

6.1 Termination for Breach. StructOCR may suspend or terminate Client’s account immediately upon written notice if Client materially breaches these Terms or the Acceptable Use Policy.

6.2 Effect of Termination. Upon termination for breach:

• Client's access to the API and Platform will be revoked.
• Any remaining Credit balance in the Client’s account will be forfeited and cleared to zero ($0). No refunds or credits will be issued for forfeited balances resulting from a breach of contract.

7.1 Service Performance. StructOCR warrants that the Services will perform materially in accordance with the Documentation.

7.2 OCR Disclaimer. CLIENT ACKNOWLEDGES THAT OCR TECHNOLOGY IS NOT 100% ACCURATE. THE SERVICES ARE PROVIDED “AS IS.” STRUCTOCR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. STRUCTOCR DOES NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

8.1 General Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR LOST PROFITS OR CONSEQUENTIAL DAMAGES. STRUCTOCR’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT FOR CREDITS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

9.2 Jurisdiction. Jurisdiction. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the county where StructOCR is headquartered.

9.3 Assignment. Client may not assign this Agreement without the prior written consent of StructOCR.

9.4 Entire Agreement. These Terms constitute the entire agreement between the parties regarding the subject matter and supersede all prior proposals or communications.